Cuvio
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Help

Support

Cuvio for iPhone and iPad · iOS 18 or later

Contact support

Write to us at products@josefburger.cz. We will reply as soon as we can.

The quickest way is to write from inside the app: Settings → About → Support. It opens a draft e-mail that already carries the app version, the device model and the iOS version – just describe the situation and send it.

Writing from anywhere else, please include the app version (Settings → About), your device model, your iOS version and a brief description of the situation. If the problem repeats, add the steps that trigger it.

Frequently asked questions

Where are my recipes stored? Do I need an account or internet?

Cuvio does not require an account of its own. Recipes are stored on your device; with syncing in Cuvio Pro, also in the private iCloud database of your Apple Account. The app keeps working without a connection and changes sync once the device is back online.

How do I import a recipe from the web?

On the Recipes screen tap + → Import from Web and paste a link. Cuvio prepares the name, ingredients and instructions from the page for you to review in the form, where you can edit them before saving. The link to the source is stored with the recipe.

How do I scan a recipe from a cookbook?

On the Recipes screen tap + → Scan a recipe and capture the page; for a recipe spread across two pages, capture both. Cuvio prepares the title, ingredients and instructions for you to review in the form. Text recognition happens entirely on your device, so nothing is uploaded and it works offline. Compare the result with the scanned page before saving – it stays available from the link in the notice at the top of the form.

The feature requires iOS 26 and does not appear in the menu on older systems. It works best with printed recipes; handwriting is not reliable.

Import from the web doesn’t work on one particular page. Why?

Cuvio reads the recipe from the description that sites add to their pages for search engines. Sometimes that description is missing, and some sites refuse to be read by apps – the app then offers to open the page in your browser so you can copy the recipe in by hand. On some pages only part is read and the rest is worked out from the formatting; the app says so, and those entries are worth checking. Send us the link to a page that gives you trouble.

An imported recipe has odd amounts or servings. What now?

Sites write ingredients as free text, so an amount is occasionally split differently than you would expect. Everything lands in the normal form and can be fixed before you save. If a page states something like “1 tray” instead of servings, your default number of servings is kept and the original wording goes to Notes.

How do I export my recipes?

Settings → Export recipes. You get a single .cuvio file with every recipe and photo. Save it to Files, to iCloud Drive, or mail it to yourself.

How do I import recipes on a new phone?

Settings → Import recipes, or tap a .cuvio file in Files or in a mail attachment. Cuvio shows a summary of the planned changes before importing anything.

Will importing overwrite what I already have?

Import deletes nothing. Recipes that exist both in the app and in the file are updated from the file; everything else stays unchanged. A recipe the file does not contain is never removed.

To restore a backup cleanly, so that the app ends up with exactly what is in the file, it takes two steps: Settings → Delete data first, and import after that.

How do I delete recipes or clear my data?

Swipe a row to the left to delete a single recipe. For everything at once there is Settings → Delete data: you pick what it covers – recipes, categories and tags separately – and before anything is deleted you see a summary of how much that is.

Deleting categories and tags does not delete recipes; the recipes just lose them. It cannot be undone, so export first.

Can I write recipes on a computer?

Yes, in the recipe builder. It is a page where you open a .cuvio file exported from the app, edit your recipes or add new ones, and download them again as a file. Open that file on your phone and Cuvio offers to import it. You can also start a cookbook from scratch there, without a first file.

The builder runs entirely in your browser. The file is never uploaded, and work in progress stays on the computer you are writing on – close the tab and you will find it again next time. It will not be on another computer, though, and it is not a backup: always download finished work as a file.

How does syncing work, and how is my data protected?

Syncing is part of Cuvio Pro. Recipes are stored in the private iCloud database of your Apple Account and appear on devices signed in to the same account. Access is protected by the security of your Apple Account; the developer cannot access data stored in a user’s private iCloud database. Synced data counts towards your iCloud storage, which is why photos are optimized before saving.

I lost my phone. Can my recipes be recovered?

With syncing, yes: sign in on the new device with the same Apple Account, install the app, and your recipes are restored from iCloud. The iCloud copy survives uninstalling the app. Without syncing, recovery depends on the export you made – keep a .cuvio file somewhere off the phone.

What if I don’t have syncing, or don’t use iCloud?

The app works anyway – recipes stay on the phone and syncing never starts. Do export to a file now and then: otherwise a single copy of your recipes exists and it leaves with the phone. Export is free regardless of Cuvio Pro.

What’s included in Cuvio Pro?

Cuvio Pro includes iCloud sync, PDF export and printing, app colors, alternative app icons, and removes the limits of the free version.

Is Cuvio Pro a subscription?

No. Cuvio Pro is a one-time purchase.

How do I print a recipe?

Open a recipe and choose PDF export or Print from the more actions menu. Both features are included with Cuvio Pro.

How does serving rescaling work?

Change the number of servings in the recipe detail and ingredient amounts are recalculated. The original recipe is not modified; ingredients without a numeric amount, such as “to taste”, stay unchanged.

Can I change the categories?

Yes. Add a category with the + button on the Categories tab, and change the order by holding a category tile and dragging it. Settings → Manage Categories has the same, plus renaming, changing the emoji and deleting. Deleting a category does not delete recipes – they simply end up without a category.

Can I use the app in English?

Settings → Language. The switch is immediate, no restart needed.

Bugs and suggestions

When reporting a bug, describe what you expected, what happened, and how the situation can be reproduced. For feature suggestions, what helps most is the specific situation you would like Cuvio to make easier.

For information on how your data is handled, see the privacy policy.